What does a ship broker do?
A ship broker’s duties vary based on the company they work for or the level of the role they have. However, those in this position typically serve as the liaison between shippers and carriers, or buyers and sellers. Here are some typical responsibilities of these professionals:
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Take orders for freight pickup and note the location, contact information and necessary equipment
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Use shipping management software to schedule freight pickups and delivery with carriers and drivers
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Ensure team members have the proper insurance coverage, licenses and forms to comply with laws
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Check driver identification and communicate shipping, handling and location information
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Arrange port activities like the loading and discharge of cargo, ensuring cargo is safe and secure
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Check the condition of cargo when received, fill out liability forms and fill out bills of landing forms
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Ensure the safe transportation of the proper amount of cargo to the correct location and by the deadline
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Handle weather and road delays that affect transportation procedures and timelines
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Compile paperwork, including receipts and rates of pay, to send invoices for services to the proper parties
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Seek and maintain working relationships with clients and markets throughout the world